Update to this. Contacted Virgin who agreed to send a new Hub as there have been loads of problems with the Hub 4.
Waited in to take delivery of the hub ... an ethernet cable arrived ... obviously didn't work
Contacted them again and whist on the call ethernet started working - seems there's a switch they need to flip (metaphorically)
Getting good download speeds over ethernet now ( 900+) but wireless, even standing right next to the Hub peaks around 420. The response was "other connected devices" - no, just this one "distance from the Hub and obstacles" - no, two feet away in line of sight "interference from neighbours devices" - hmm "you'll only get maximum half" - hmm Any thoughts on the speed and comments ? Am I expecting too much ? Thanks
WiFi is probably restricted by the device you are using, all depends on if it WiFi4 or WiFi5, the number of aerials in the device and other factors. The max you can get with the hub will probably be 867MHz due to various overheads. Your connection supplied by VM is only guaranteed for an Ethernet connection, no ISP ever guarantees WiFi performance due to so many external factors.
Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2