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Swj999
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New Hub 4 won’t connect

Virgin sent me a new Hub 4. Since installing it, it can’t make a connection to the internet. 

I activated the hub via the telephone service and received a text telling me my equipment has been registered. 

Still no internet. Tried rebooting etc. Tried putting the old hub 3 in, and now that doesn’t work despite working perfectly prior to installing and registering the hub 3  


the call centres are closed and there’s no support on their website. 

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MikeRobbo
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Alessandro Volta
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Re: New Hub 4 won’t connect

Try again in the morning.

Activation number -  0800 953 9500 

Best time to phone is 08:00


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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