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GH3
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New Hub 3.0

Following weeks of slow speeds and dropouts I phoned customer support about 10 days ago. After almost 2 hours trying various options they eventually decided I needed a new router. The new Hub 3.0 was delivered 2 days later.

However, I haven't got around to installing it yet. I have Alzheimers dementia and find dealing with anything technical very stressful. Is there any way I can arrange to have an engineer callout to install  the new router for me?

Thanks

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Re: New Hub 3.0

Hi GH3, 

 

Thanks for your post, I'm happy to arrange for someone to come and install this for you.

 

I've popped you over a private message (little purple envelope in the top right hand corner) so I can get a few more details from you.

 

Get back to me when you can,

 

Kind regards,

 

Alex_Rm

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Re: New Hub 3.0

Hi Alex. Thanks for the response. Unfortunately I have no idea what my memorable word is. I didn't even know I had one (the curse of dementia!!)

Gerry

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