New Customer & need help asap!

[Lucykayyx]

I signed up to broadband as a new customer a few days ago, I got my contract letters but no details about an account number or confirmation of when my wifi will be delivered. I have realised I have made a small mistake when I signed up and need to make a change but can't get in touch with anyone since I dont have an account number yet. Any ideas what to do next? I ideally would just love to speak to someone on the phone an get sorted asap 

[VM-Jon]

Hi @Lucykayyx 

Thank you for reaching out to us here, to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon