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Beer_MonsterUK
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New Customer Query

Hi,

I signed up for the Oopmf bundle yesterday online. I chatted with "Wilbert" on the live chat.

Our newly cabled street went live but only has M200 services. "Wilbert" assured me that this is only temporary and it will be upgraded to M500 very soon and I will be automatically upgraded as soon as that service comes online.

I recieved the contract today and it only states M200, do you think I will have any trouble being upgraded to the M500. I mean, it's 1st world problems coming from 40Mb, but I'd sooner not have any hassle down the line.

Thanks for any input.

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Very Insightful Person
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Re: New Customer Query

you can only get a contract for service that are in the area you can upgrade at any time so when the area is ready for 500 you can upgrade then

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Beer_MonsterUK
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Re: New Customer Query

Cool, thanks for the reply.

I'll enjoy the M200.

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