on 07-09-2021 11:08
Hi, Can a representative please assist me in identifying who might have called me to schedule a session? I do not have a UK number yet as i just moved and here are the details:
+447366589687 - called at 9:45AM UK time. I have been waiting for a week for services to install wifi and i am intending to use Virgin Media but i am running out of time here! Please private message me so i could forward you my email address for the rep to communicate with me over. Thank you.
on 07-09-2021 11:10
Hi there,
I can certainly help you with this, I have sent you a private message (purple envelope top right corner) where I can discuss it further with you.
Thank you, Joe
on 07-09-2021 11:12
Sorry for the delayed response.
I have just noticed your private message, the agent should be in touch within the next hour.
Thanks
Christy