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joniemaximus
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New Account Setup Time

I moved into a house 18 months ago and the people before us had Virgin, we are currently with sky but looking to move. Predominantly all the cabling is still in place but i'm guessing i'd need new cables. How long is it currently to be set up and running?

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Christy_D
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Re: New Account Setup Time

Hi there

Let me check the address over for you. This will determine whether you need an install or quickstart kit. 

I'll pop you a private message to take some details

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Kath_F
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Re: New Account Setup Time

Hi there joniemaximus, 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community. 

I hope Christy was able to alleviate any concerns. 

I just wanted to pop an update on here in case anyone else is looking for an answer to the same questions. 

If the cables are still all in place then chances are we can do a quickstart installation. When enquiring, we'll check the options available and go with the best and most convenient one 🙂 

Let us know how the installation goes 🙂

Thanks,

Kath_F
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