on 02-09-2021 12:00
Hi, builders are required to remove the external wiring at my home for our current Virgin access point. Please can someone advise how to go about arranging the installation of new wiring and access point please? Cheers!
on 02-09-2021 16:12
on 06-09-2021 08:58
Hi @Joe_sale95 thanks for posting and welcome to our community
The information you've been given in regards to the call out fee is correct. This is because this is a non faults' related call out.
Regards
Lee_R