Neighbours have broadband and it is not available in my property

[oDriver1]

I am due to move into a property soon and would love to get Virgin broadband. It is available on my street and I can see my neighbours have access to it through the postcode checker.

Can anyone give reasoning as to why it isnt available for me or wether this could be an error or not?

[Christy_D · Accepted solution]

Good afternoon,

Thanks for reaching out to us and welcome to the forum.

There may be a number of reasons as to why its not on our database. 

I can look into this for you, so i'll pop over a private message to take some details.

Thanks,

Christy

[RJMD]

Had this before at a previous property that was on a shared driveway, Virgin only cabled the main street. In the end I spoke to the neighbour at the rear and organised a wayleave to allow Virgin to cable through his garden to the rear of my property; Might be an idea?

JD