Menu
Reply
Beagle909
  • 2
  • 0
  • 0
Joining in
259 Views
Message 1 of 5
Flag for a moderator

Need to move an entry point

Hi,

We currently have an entry point in our front bedroom that we need moved to the living room below.  Can someone please advise how I can book in an engineer please?  I can't find anyway of doing this on the website.

Many thanks!

0 Kudos
Reply
Ryan_D
  • 29
  • 2
  • 4
On our wavelength
253 Views
Message 2 of 5
Flag for a moderator

Re: Need to move an entry point

Hi, @beagle909.

The only way to book an engineer in to do this would be to phone 150 from your landline or 0345 454 1111 from your mobile, as I'm pretty sure there is a charge of £35 to do so, don't quote me though.

Hope this helps.

Ryan
*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.

VoIP Telecommunications and IT Infrastructure Technician
Tudor
  • 13.9K
  • 1.08K
  • 2.81K
Very Insightful Person
Very Insightful Person
240 Views
Message 3 of 5
Flag for a moderator

Re: Need to move an entry point

Current price is £25


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
Beagle909
  • 2
  • 0
  • 0
Joining in
218 Views
Message 4 of 5
Flag for a moderator

Re: Need to move an entry point

Great, thanks guys - seems a bargain. Would be useful if this info was easy to find on the website though (unless I'm blind and missed it!).
0 Kudos
Reply
Paul_DN
  • 10.7K
  • 546
  • 1.09K
Forum Team
Forum Team
145 Views
Message 5 of 5
Flag for a moderator

Re: Need to move an entry point

Hi Beagle909,

Thank you for reaching out to us in our community and welcome, we are sorry you weren't able to find any information around the relocation of your socket from the bedroom to the living room, I will be more than happy to help you arrange this, I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.