Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Need connection point moving

iRadiate
Joining in

on ‎09-05-2022 13:01

Hi.

I've posted before but didn't get a response from VM. Currently on the phone and have been for 15 minutes so wondering where everyone is!

I need my connection point moved because I'm having an extension built. The builders have already knocked the existing box off the wall but luckily my internet is still working. I know there's £25 charge. I just need someone to come along and move it to another wall.

0 Kudos
2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎09-05-2022 13:28

If you wait here a day or two a VM Mod will arrange for a technician to move your kit.  You are already aware of the £25 fee, so that's good.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

Steven_L
Forum Team
Forum Team

on ‎11-05-2022 13:50

Hey @iRadiate,

Welcome back to the community and thanks for taking the time to post.
I have looked into this and can see that you have been able to arrange a visit to have this work carried out. Please let me know how the visit goes.

Regards,

Steven_L

0 Kudos
Top