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Need cabling moved/extended due to garden changes

Hi,

I'm having my garden redesigned next week, and some finally checks before the work starts have found that the current cabling from the street runs very shallow to the house.

I think that there is likely to be the need to increase the length of the cable to allow it to be buried deeper or rerouted differently.

I've not been able to work out how to get to the right person via the call centre, so hopefully can get advice here. I'm aware it's likely to involve a charge.

 

Thanks

Daniel

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Re: Need cabling moved/extended due to garden changes

You'll probably need 2 different teams, as if it needs extending then you may need a fresh cable pull from the cabinet, and then an engineer to check the signal levels again and possibly alter them. Getting a new cable pull isn't easy at the moment and can take several weeks. 

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