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Need an engineer

Red_Keelz
Joining in

Moved house and have been sent the Quick start cable, but base light is flashing green constantly even after several re-boots, a phone call to installations who advised it's active and multiple annoying text alerts. 

Called customer service who told me that they cant....

  • access my account
  • install my broadband
  • escalate me to a manager
  • book an engineer
  • cancel my account.  

 

Just need some actual help in setting my broadband up, ideally an engineer visit asap.  Why is it impossible to get any help?? 

1 REPLY 1

Tudor
Very Insightful Person
Very Insightful Person

Try the activation line again:

Equipment activation on 0800 953 9500


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2