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Dougmac1
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Message 1 of 7
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National lottery app

I have been unable to access the national lottery app since moving from O2 to virgin mobile .

Why is this 

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Very Insightful Person
Very Insightful Person
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Message 2 of 7
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Re: National lottery app

most likely the NL website thinks you are outside the UK

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Dougmac1
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Message 3 of 7
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Re: National lottery app

Is there any way round this 

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Very Insightful Person
Very Insightful Person
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Message 4 of 7
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Re: National lottery app

is that is the problem no. the NL need to update the geo database they use to list your IP correctly

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Dougmac1
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Message 5 of 7
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Re: National lottery app

Hopefully by updating parental controls I should be able to use the site now 

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teabag
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Message 6 of 7
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Re: National lottery app

If you have changed the Parental Control toggle in your mobile online account, your phone will need restarting to finish the process 🙂

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Dougmac1
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Message 7 of 7
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Re: National lottery app

All sorted now thanks everyone 

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