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National homebuilders team - register account

Hi, I've recently moved into a new building which has a Virgin internet hub already installed in my apartment. I would like to register an account in my name to get it up and running.

I've spent a total of 3 hours (and counting!) so far on the phone (via the 0800 0737100 number) where the call is either cut off or goes unanswered.

Please may I private message one of the Forum staff with my details so that the homebuilders team can contact me?

Thanks, Emily.

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Re: National homebuilders team - register account

Hi birdy_ems,


Thanks for your post and apologies to hear you're having an issue speaking with the National Home Builders Team. 


Their team have gone through some changes recently and it's meant they have been left severely under staffed. 


If you can send me a private message with the following, I'll pop them an email asking them to contact you. 

  • Name
  • Address
  • Contact Number
  • Preferred time of contact
  • Developer of the site
  • A brief outline on why you're contacting them

To send me a private message, click on Kath_F next to my post and on the right hand side you will see the option to send a message Smiley Happy


* For other forum users reading this, please only PM me if I have asked you to first



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