My address not on Virgin Media system. Entire street has Virgin Media

[Murphy771]

Could anybody help please. My address is not listed to buy a Virgin package. Next door neighbour and entire street are listed and have Virgin broadband. 

[Travis_M]

Hi @Murphy771

Thanks for posting on our community forum!
 

We'd need you to contact our sales team on 0800 183 1234 who will be able to check on this and assist further.

My apologies for the inconvenience

Regards

[Christy_D]

Hi @Murphy771 

I hope you're having a great day today. 

Just checking to see if you have had the address added to our systems of you require any more assistance. 

Many thanks,

Christy