My HomeHub has a permanent red light and no internet
About an hour a go my home hub stopped working and i noticed my router had no interent. Came online (via tethering) and saw that my homehub is supposedly too hot!! in this heatwave i kinda get why that might happen, however I just switched it off for 30 mins, turned it back on and its still got the red light. Is the homehub screwed??? Never heard of a hub overheating before but first for everything i suppose.
Re: My HomeHub has a permanent red light and no internet
19-08-202000:04 - edited 19-08-202000:05
Thanks this is now resolved. Embarrassingly I realised the cable had been knocked out of the back. I use it in Modem mode with a separate router so this was the issue. Only thing I would say is your troubleshooting section is wrong. If you have a red light only it doesn't mean it's overheating (which I assumed in the heatwave might be an issue) it means the hub is in modem mode and there is no Ethernet cable in the back! If it had said that on the site initially i would have realised straight away!