on 05-09-2022 18:02
my address does not show up on the search, and i have filled in the form on numerous occasions and nobody has called me
on 05-09-2022 18:11
Hello Dominiondan, thanks for posting on our help forum with your query.
A warm welcome to our community.
Sorry to hear of the issue with your online form and address search, could you please clarify if you refer to our post code checker here where you check if your address is serviceable by us or something else so we can best advise on this matter?
Let us know and we're eager to help 🙂
on 06-09-2022 08:49
All the houses on Milton road you service but my block is behind Those on Milton road there for does not show up on any search. You laid cables all around us but nothing comes to our building. Please can you help me with this
on 08-09-2022 10:22
Hey @Dominiondan, thank you for letting back out and confirming this.
I am going to send you a PM, so we can discuss this in more details.
Please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?
on 19-09-2022 10:18
Thanks for your message and guess what NO BODY HAS CALLED ME. Im starting to think i have no hope of any decent speed internet ever again
on 21-09-2022 10:44
Hi there Dominiondan, thanks for your posts and replies on our help forum.
Sorry to hear you haven't had a reply from our network team as per the plans to extend our network in your area and service your property.
Could you please let us know if we've previously discussed this over PM and if you had any updates since you last posted here on Monday?
We're eager to assist with this and see if we can chase up a reply in case you still have no response in regard, let us know.
on 22-09-2022 07:06
I have had a pm which states a response within 10 days. This was 2 weeks ago
on 24-09-2022 16:25
Hi Dominiondan,
Thanks for coming back to us about this, I can see Matthew was dealing with this for you within a PM and was going to chase the team for a response.
Please send him another PM to update him on the situation and I'm sure he will be glad to give you an update if he has one.
Thanks,
Megan_L