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Moving where cable comes into the house

np230
Joining in

Hi All,

We are having some work done to reconfigure the house and need to move where the cable for our router comes in.

how do I go about arranging someone to do this?

4 REPLIES 4

Tudor
Very Insightful Person
Very Insightful Person

There will be a cost of £25, Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

John_GS
Forum Team
Forum Team

Hi @np230

Thanks for posting and welcome to the community.

Would you like to proceed with the cable move? If so, please let me know.

Best,

John_GS
Forum Team


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Hi John,

yes please. Would be good to book something in

 

Hello np230. 

I can take this off John and arrange the relocation.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L