on 15-06-2022 09:31
Hi All,
We are having some work done to reconfigure the house and need to move where the cable for our router comes in.
how do I go about arranging someone to do this?
on 15-06-2022 09:53
There will be a cost of £25, Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 17-06-2022 10:32
Hi @np230
Thanks for posting and welcome to the community.
Would you like to proceed with the cable move? If so, please let me know.
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 17-06-2022 10:38
Hi John,
yes please. Would be good to book something in
on 20-06-2022 10:25
Hello np230.
I can take this off John and arrange the relocation.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L