on 15-10-2022 20:10
Hi there,
I would like to know the actual cost of moving the virgin cable from the existing location to a different one. The distance would be around 15 metres and I would like to have the cable passed under the floorboars (it can be done now).
I am aware of the 25£ fee for the visit, but i would need to know if that visit cover the cost of the reroute of the cable or just the visit.
Thank you
on 15-10-2022 20:18
on 15-10-2022 20:25
Thanks for the quick answer. My plan was to get the cable from the outside into the void of the house and bring the cable back to the desired room. I was not expecting the installer to get under the house floor and put the cable through.
I do not want the cable to be installed via skirting boards...so would it be ok if I put the cable through myself? Do I need conduits tubing installed? I don't think it necessary, there are already aerial and brown virgin cables under the floorboards.
Hope it makes sense.
Thank you
on 16-10-2022 13:15
on 18-10-2022 13:20
Hi fcoayuso
Thanks for posting and welcome back to the community. Thanks also to jbrennand for answering the questions here.
If you'd like to go ahead and book in the tech visit, let us know.
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill