Moving to new build with Virgin fibre, but not recognised on VM postcode checked

[jwcantwell]

Hi there, 

Moving to a new build (9 flats, we are Flat 5) and there used to be just one detached house with a different postcode. 

The postcode isn't recognised when i put it in VM checker and i want to get fibre sorted ASAP (the new build has Virgin fibre installed apparently). They are 'activating' it next Weds I believe but can we do any sort of set up before? 

Please help? 

[Christy_D]

Hi there @jwcantwell 

I have now replied to your other post.

Thank you

Christy