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Moving my hub 4

Joining in

So I have the hub 4 but the issue is the coaxial cable box? Is downstairs in my living room by the front door. The Internet because of this is actually awful so I had the genius idea to move the router upstairs. Issue is the coaxial cable is too short and would end up dangling across my living room and being a massive hazard. My solution was to order a 30 maybe 40m cable off amazon. What are the chances my WiFi works after this?


Alessandro Volta

You would probably better spend your money to pay VM £25 for a non-fault call out to modify your cable and balance the signal levels at your hub.

Forum Team
Forum Team

Hey vinomso,
Welcome to the community and thanks for taking the time to post here on the forums. 

We would advise that this work is carried out by a Virgin Media engineer to avoid the issues that goslow advised.  I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,