on 29-07-2021 20:17
Hi,
So basically I want to get set up for Virgin Media in my new home, we move in on the 20th August but want to make sure everything is ready to go when we get there.
The Virgin Website says that I can get a quick start kit for this house which is great. My other half currently gets an NHS deal which I would like to take advantage of.
Do we know if it's possible to get the Quick Start kit sent to my current address ready to plug in when we move?
Also if the quick start kit doesn't work would we be able to get an engineer out without paying anything extra?
Cheers
on 29-07-2021 20:20
Hi, I have sent you a PM
Rich
Here to help! Im a Field Technician helping out from home.
on 29-07-2021 20:23
Haven't got anything yet.
on 29-07-2021 20:24
It should have come through now, there is a bit of a delay for some reason
Regards
Rich
Here to help! Im a Field Technician helping out from home.
on 01-08-2021 12:15
Hi @imawookie,
I'm just checking in to see if you received the PM sent by Rich?
Thanks for looking into this @BumbleVMTech
If you do require any further assistance, please do not hesitate to reach out.
Regards