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Moving into a new build home

Cvmarshall1406
Joining in

on ‎26-07-2021 07:04

Hi, I have tried ringing national home builders team several times with no response.. I’m having to get the engineers to confirm that there is virgin media service (even though I already know there is) so I can have my wifi set up.. can’t someone please help

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4 REPLIES 4

Christy_D
Forum Team (Retired)
Forum Team (Retired)

‎26-07-2021 07:05 - edited ‎26-07-2021 07:17

Hi there @Cvmarshall1406 

Thanks for your post

Will you be moving your services to this address or will it be for new services?

Thanks

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Cvmarshall1406
Joining in
In response to Christy_D

on ‎26-07-2021 08:18

I’ve responded to your private message, I’m moving home and I already have virgin at my current address 

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Cvmarshall1406
Joining in
In response to Christy_D

on ‎01-08-2021 08:36

Hi can you resolve this for me as I need my wifi setting up as soon as possible 

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Cvmarshall1406

on ‎01-08-2021 16:50

Is all of the VM cabling and the wall boxes already installed in the new house?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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