on 30-09-2022 19:39
Hi, I need to get the input into the house for my hub moved, I can't see a way to find out about that in the website, how can I arrange for that to be done? Thanks.
Answered! Go to Answer
on 30-09-2022 19:48
on 30-09-2022 19:48
on 03-10-2022 11:35
Hey Marthalou, thank you for reaching out today.
I can help you with the request however there would be a one off charge which is £25.
I will send you an PM now, please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?
on 02-11-2022 05:00
Hello,
could i kindly request a message as well - i would like to arrange for my hub to be moved as it has been installed in an upstairs bedroom and is giving poor coverage around the house.
Thank you.
02-11-2022 10:27 - edited 02-11-2022 10:29
Always best to raise a separate post, if you coat-tail your post can get missed.
Call Customer Services on 0345 454 1111/150 if you have a VM landline
on 04-11-2022 10:57
Hi Sei108,
Thank you for your post and welcome to the community.
We can certainly look into getting the hub moved for you.
I will private message you now to confirm your details.
^Martin