Menu
Reply
  • 18
  • 0
  • 0
johnharris1
On our wavelength
1,789 Views
Message 1 of 3
Flag for a moderator

Moving a cable/socket

Am I able to move an incoming cable and wall socket myself, or is it an engineer call out?
0 Kudos
Reply
  • 24.59K
  • 1.02K
  • 3.83K
Superuser
Superuser
2,275 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: Moving a cable/socket

it should be done by an engineer. the cost of all the work including any needed in the greenbox is £99

  • 3.41K
  • 280
  • 997
Dave_cq
Wise owl
1,783 Views
Message 3 of 3
Flag for a moderator

Re: Moving a cable/socket

Hi John,

Virgin Media generally frown on any attempts at DIY manoeuvres with their property.  Additional wiring or a poorly made connection can introduce noise into the network affecting multiple users, not just yourself.

VM charge a standard fee of £99 for an engineer callout to make such changes.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron