on 16-10-2021 10:10
Hi there
I want to get my virginmedia junction termination box inside moved and have a few questions:
1 Drilling - is the engineer willing to drill from the outside brick wall towards the inside? I want to minimise risk of brick blowout by drilling through the softer mortar.
2 Neatness - does the engineer clip the cable to the brickwork or mortar or do you have to do it yourself?
3 Price - how much is the engineer callout fee?
Thanks
Dave
Answered! Go to Answer
on 03-11-2021 09:06
Hi Davevmedia, thanks for coming back to us and we are happy to hear that things are resolved. Please let us know if anything changes and have a good day. ^Chris.
on 22-12-2021 16:52
Hi - I too would like to get a junction box relocated. Can someone please contact me to arrange this.
Many thanks
Nick
on 22-12-2021 17:13
Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.
on 27-12-2021 09:23
Hi @nghead,
Thank you for your post and welcome to our community forums. We're here to help.
Do you still need some assistance with arranging the relocation of a box? I can see that @Tudor has recommended contacting the team. Did you go ahead with that?
Thanks,
on 27-12-2021 09:26
If someone can contact me to arrange this that would be great.
on 29-12-2021 09:42
Hi @nehead, I can look into arranging this for you
Check out the purple envelope in the top right hand corner for a private message from me
Kindest regards,
David_Bn