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Move canle

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Tomm1805
Joining in

on ‎27-06-2024 09:30

How do I get VM to move the cable from the box to another internal location (about 12 feet) Can’t find an option for this sort of service on the automated system 

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Adduxi
Very Insightful Person
Very Insightful Person

on ‎27-06-2024 09:33

It's a £25 fee for this sort of work.  If you wait here a day or two a VM Mod will pick this up and discuss directly with you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Adduxi
Very Insightful Person
Very Insightful Person

on ‎27-06-2024 09:33

It's a £25 fee for this sort of work.  If you wait here a day or two a VM Mod will pick this up and discuss directly with you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Steven_L
Forum Team
Forum Team

on ‎29-06-2024 12:16

Hey Tomm1805,
Welcome to the community and thanks for taking the time to post here on the forums.

If you haven't been able to get this arranged since you last posted, I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L

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