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jenmartin1901
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Missing part from wall socket

Hi,

I’m missing the plastic ‘H’ shaped part that fixes everything to the wall, see pics for everything I have.

 

Can I get one posted out to me please Virgin?

CEE9BF88-D9A8-4720-A937-2E32A6445FE1.jpeg

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-tony-
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Re: Missing part from wall socket

wait for VM to pick up the thread - that can take a few days - i dont think they will post te part out but will arrange a tech to come and sort it

____________________

Tony
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jenmartin1901
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Re: Missing part from wall socket

Many thanks Tony!!

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Lee_R
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Re: Missing part from wall socket

Hi jenmartin1901, thanks posting and welcome to our community,

I am sorry you're missing a piece of equipment which is essentially impacting your health and safety.  I would like to take a closer look at this on your behalf. To enable me to do so, I am going to send you a private message.  Please look out for the purple envelope in the top right of the screen. 

Regards


Lee

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