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Missing landline cable / adapter

Goronic
Joining in

Hi there. My quick start package arrived recently. Router and Internet fine no issues.

I do not have the landline adapter or the landline to ethernet cable that should have been included. I paid for Internet and a landline service. I have confirmed there's nothing important like alarms or anything tethered to my landline.

I would like these sent out to me and I'm not getting my full package at the moment as I cant use my landline.

 

To summarise what electronics were in the box 

 

Hub 4, hub 4 power plug, ethernet cable, some splitter cable where the Internet comes through.

 

No landline to ethernet cable OR adapter was included which should have been.

1 REPLY 1

David_Bn
Forum Team
Forum Team

Good Afternoon @Goronic, thanks for your post on our Community Forums.

Sorry to hear that you were missing the RJ11 adapter for the landline services, although I'm a little unsure on what other cable you're seeking for the landline services.

Check out the purple envelope in the top right hand corner, and I can take some details from you.

Kindest regards,

David_Bn