on 02-07-2022 13:32
Hi there. My quick start package arrived recently. Router and Internet fine no issues.
I do not have the landline adapter or the landline to ethernet cable that should have been included. I paid for Internet and a landline service. I have confirmed there's nothing important like alarms or anything tethered to my landline.
I would like these sent out to me and I'm not getting my full package at the moment as I cant use my landline.
To summarise what electronics were in the box
Hub 4, hub 4 power plug, ethernet cable, some splitter cable where the Internet comes through.
No landline to ethernet cable OR adapter was included which should have been.
on 04-07-2022 15:46
Good Afternoon @Goronic, thanks for your post on our Community Forums.
Sorry to hear that you were missing the RJ11 adapter for the landline services, although I'm a little unsure on what other cable you're seeking for the landline services.
Check out the purple envelope in the top right hand corner, and I can take some details from you.
Kindest regards,
David_Bn