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Missing box cover outside

JillMurdoch
Joining in

on ‎20-09-2022 10:43

I am looking to see who I can get in touch with to get a cover installed for my Virgin box outside. This is missing and the wires are exposed! 

Thank you, 

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3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person

on ‎20-09-2022 14:13

Post up a photo and a VM person will assess the damage and sort something for you when they get here in a day or two

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

JillMurdoch
Joining in

on ‎21-09-2022 11:46

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B9D6F513-55DF-4A53-BF6A-53088F58FE59.jpeg

 

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Natalie_L
Forum Team (Retired)
Forum Team (Retired)
In response to JillMurdoch

on ‎23-09-2022 11:58

HI JillMurdoch, 

Welcome to the Community and thank you for posting. 

I am sorry to see the external equipment is damaged, we will be able to help. 

I am going to pop you over a private message to take a few details and we can go from there. 

This message will be available via the purple envelope on the top right of this page. 

Speak soon, 

 

Nat
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