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Landline not working, can’t make or receive calls

RachW
Just joined

on ‎04-04-2023 09:28

As the title, was all working fine then realised I couldn’t make or receive calls.  Have restarted the hub, phone is lit green on hub, light at bottom is yellow…. If I try making a call phone beeps at me saying ‘outgoing call not possible, call blocking is dealing with incoming call’?

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2 REPLIES 2

Client62
Hero

on ‎04-04-2023 10:21

There has been a large VM Internet outage this morning.

Given VOIP requires internet to work it might be worth seeing if the internet has resumed or is still out of action.

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Adduxi
Very Insightful Person
Very Insightful Person
In response to Client62

‎04-04-2023 10:27 - edited ‎04-04-2023 10:28

I think the outage was resolved around 06:30 this morning, but it may have gone off again.  Check your BQM if you have one, and if you don't have one, you should have 🙂

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