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Barry2015
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Landline adapter

Hi I haven’t been sent a landline adapter, I needed this by 20th August . Don’t have the original letter but ordered it in the email sent from VM. 

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Alex_RM
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Re: Landline adapter

Hi Barry2015,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry you've not received the adapter, I've emailed the area manager to arrange dropping one off for you, soon as I hear back I'll let you know.

 

Alex_Rm

 

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Barry2015
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Re: Landline adapter

Thank you so much for your help Alex, adapter was dropped off, landline now working perfectly. 👏  After weeks of trying to get this by phoning Virgin Media.

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Kath_F
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Re: Landline adapter

Hi Barry2015, 

Thanks for taking the time to pop back here and update the thread. 

We're glad you have the adapter now and things are working as they should be. I have passed your thanks over to Alex. 

If you have any further issues, don't hesitate to pop back to us. 

Thanks,

Kath_F
Forum Team




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