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dsmuk
Joining in
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Message 1 of 5
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Keep having to reboot original Super Hub

I keep having to reboot my original super hub as the speed gradually slows down I reboot and it goes back to normal. Do you think the hub is on its way out and requires a replacement?

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Very Insightful Person
Very Insightful Person
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Message 2 of 5
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Re: Keep having to reboot original Super Hub

which hub is it - the number should be underneath

is the problem both wired and wireless

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Tony
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vircom
Super solver
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Re: Keep having to reboot original Super Hub

If you have been with Virgin for years and have a hub1 or hub2, it would be a good idea to phone in and follow the menu to thinking of leaving. Tell them you are reviewing your options and would like to know what they can offer, including a new updated hub. Nothing to loose.
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legacy1
Alessandro Volta
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Message 4 of 5
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Re: Keep having to reboot original Super Hub


@vircom wrote:
.....Nothing to loose.

But time.

Or you can put the hub in modem mode and get your own router with 1Gb ports.

 

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jbrennand
Alessandro Volta
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Message 5 of 5
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Re: Keep having to reboot original Super Hub

Or you could try for a "free" Hub3 replacement - see the link below. If you get the - "Ooops - please call" message – then when you call, go through options 1,1,4,5 - to get through to retentions - you will get a UK based person who should at least know about the deal - no-one seems to have informed the "offshore" lot about it yet ! It may be that you arent eligible and they will want to charge you - do not accept that - come back here.
https://www.virginmedia.com/shop/hub-swap.html?buspart=uk_app_connect2_hubswap

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.