on 16-08-2021 19:09
16/08/2021 17:59 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******7;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:59 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=********;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:58 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:58 | notice | LAN login Success;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:57 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:57 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:57 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:57 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:57 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:57 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:57 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:57 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:56 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:56 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:55 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:55 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:53 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:53 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:52 | Warning! | RCS Partial Service;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
16/08/2021 17:52 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=*******;CMTS-MAC=*******;CM-QOS=1.1;CM-VER=3.0; | |||
Downstream bonded channels | |||||
Channel | Frequency (Hz) | Power (dBmV) | SNR (dB) | Modulation | Channel ID |
1 | 138750000 | 1.5 | 35 | 256 qam | 1 |
2 | 146750000 | 1.2 | 34 | 256 qam | 2 |
3 | 154750000 | 1 | 34 | 256 qam | 3 |
4 | 162750000 | 1.7 | 35 | 256 qam | 4 |
5 | 170750000 | 2.2 | 38 | 256 qam | 5 |
6 | 178750000 | 2.2 | 38 | 256 qam | 6 |
7 | 186750000 | 1.5 | 38 | 256 qam | 7 |
8 | 194750000 | 1.7 | 40 | 256 qam | 8 |
9 | 202750000 | 1.7 | 40 | 256 qam | 9 |
10 | 210750000 | 1.9 | 40 | 256 qam | 10 |
11 | 218750000 | 2 | 40 | 256 qam | 11 |
12 | 226750000 | 2.2 | 40 | 256 qam | 12 |
13 | 234750000 | 2 | 40 | 256 qam | 13 |
14 | 242750000 | 1.5 | 40 | 256 qam | 14 |
15 | 250750000 | 1.9 | 40 | 256 qam | 15 |
16 | 258750000 | 1.7 | 40 | 256 qam | 16 |
17 | 266750000 | 2 | 40 | 256 qam | 17 |
18 | 274750000 | 2 | 40 | 256 qam | 18 |
19 | 282750000 | 2.2 | 40 | 256 qam | 19 |
20 | 290750000 | 2.2 | 40 | 256 qam | 20 |
21 | 298750000 | 2.4 | 40 | 256 qam | 21 |
22 | 306750000 | 2.2 | 40 | 256 qam | 22 |
23 | 314750000 | 2 | 40 | 256 qam | 23 |
24 | 322750000 | 2.2 | 40 | 256 qam | 24 |
Downstream bonded channels | |||||
Channel | Locked Status | RxMER (dB) | Pre RS Errors | Post RS Errors | |
1 | Locked | 35.7 | 265262 | 353621 | |
2 | Locked | 34.9 | 180776 | 403506 | |
3 | Locked | 34.2 | 118347 | 789462 | |
4 | Locked | 35.4 | 161809 | 432281 | |
5 | Locked | 38.9 | 62705 | 59409 | |
6 | Locked | 38.9 | 40657 | 20123 | |
7 | Locked | 38.9 | 85592 | 85117 | |
8 | Locked | 40.9 | 33083 | 10903 | |
9 | Locked | 40.3 | 11829 | 1571 | |
10 | Locked | 40.9 | 860 | 10 | |
11 | Locked | 40.9 | 175 | 0 | |
12 | Locked | 40.9 | 8 | 0 | |
13 | Locked | 40.3 | 5 | 0 | |
14 | Locked | 40.9 | 920 | 27 | |
15 | Locked | 40.9 | 3917 | 270 | |
16 | Locked | 40.9 | 3899 | 447 | |
17 | Locked | 40.9 | 758 | 1 | |
18 | Locked | 40.9 | 169 | 0 | |
19 | Locked | 40.9 | 82 | 0 | |
20 | Locked | 40.9 | 30 | 0 | |
21 | Locked | 40.9 | 12 | 0 | |
22 | Locked | 40.9 | 23 | 0 | |
23 | Locked | 40.9 | 487 | 0 | |
24 | Locked | 40.9 | 34 | 0 | |
Upstream bonded channels | |||||
Channel | Frequency (Hz) | Power (dBmV) | Symbol Rate (ksps) | Modulation | Channel ID |
1 | 46200000 | 42.3 | 5120 | 64 qam | 2 |
2 | 53700000 | 42.8 | 5120 | 64 qam | 1 |
3 | 32600000 | 41.5 | 5120 | 64 qam | 4 |
4 | 39400000 | 42 | 5120 | 64 qam | 3 |
Upstream bonded channels | |||||
Channel | Channel Type | T1 Timeouts | T2 Timeouts | T3 Timeouts | T4 Timeouts |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
on 16-08-2021 19:32
What is the issue your having?
on 16-08-2021 20:52
Hi benjamin_hunt66
Thanks for posting.
I can see you've spoke to the team tonight since posting and they have advised you to monitor the connection.
Please do so over the next 3 days and let us know if any better
Kind regards,
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