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Internet keeps disconnecting

Hi

This is starting to annoy me and I want to leave. Hopefully somebody from VM will see this. I am putting my router status in here as something isn’t right.

15/01/2020 18:49:19 GMT 15/01/2020 18:49:19 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:44:01 GMT 15/01/2020 18:44:01 GMT Error (4) 68010302 DHCP WAN IP - [REMOVED]
15/01/2020 18:43:01 GMT 15/01/2020 18:43:01 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
15/01/2020 18:41:29 GMT 15/01/2020 18:41:29 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:41:25 GMT 15/01/2020 18:41:25 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:41:23 GMT 15/01/2020 18:41:23 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:41:22 GMT 15/01/2020 18:41:22 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:41:16 GMT 15/01/2020 18:41:16 GMT Notice (6) 84000510 Downstream Locked Successfully
15/01/2020 18:41:08 GMT 15/01/2020 18:41:08 GMT Critical (3) 73000200 REG RSP not received
15/01/2020 18:41:07 GMT 15/01/2020 18:41:07 GMT Error (4) 73027100 T6 Timeout and retries exceeded
15/01/2020 18:40:50 GMT 15/01/2020 18:40:50 GMT Error (4) 68000407 TOD established
15/01/2020 18:40:19 GMT 15/01/2020 18:40:19 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:39:55 GMT 15/01/2020 18:39:55 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:39:31 GMT 15/01/2020 18:39:31 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:39:07 GMT 15/01/2020 18:39:07 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:38:43 GMT 15/01/2020 18:38:43 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:38:19 GMT 15/01/2020 18:38:19 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:37:55 GMT 15/01/2020 18:37:55 GMT Critical (3) 82000200 No Ranging Response received - T3 time-out
15/01/2020 18:37:31 GMT 15/01/2020 18:37:31 GMT Critical (3) 82000200

No Ranging Response received - T3 time-out

 


Channel Type2.02.02.02.0Channel ID6587Frequency (Hz)46200000537000003260000039400000Ranging StatusSuccessSuccessSuccessSuccessModulation64QAM64QAM64QAM64QAMSymbol Rate (Sym/sec)5120000512000051200005120000Mini-Slot Size2222Power Level (dBmV)51.0051.0051.0051.00T1 Timeouts0000T2 Timeouts0000T3 Timeouts0110T4 Timeouts0000

Frequency (Hz) 138750000 146750000 154750000 162750000 170750000 178750000 186750000 194750000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 1 2 3 4 5 6 7 8
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV) -2.00 -2.31 -2.81 -3.12 -3.61 -4.18 -4.08 -3.86
RxMER (dB) 36.17 36.39 36.39 36.84 37.09 36.84 36.84 36.84
Pre RS Errors 234122 211173 242289 263677 100937 4895 4615 4158
Post RS Errors 156641 83596 146881 185012 7914 3361 3003 2556
 

 

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Re: Internet keeps disconnecting

Something must be wrong as I am only getting 5mb down and 0.5mb up.

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Re: Internet keeps disconnecting

Also need your upstream stats. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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