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Internet down

I recently called up as I had a bill overdue. Arranged to pay it all off on the 20th. Due to coronavirus work had completely stopped as did my income (self employed). 

Today my internet is off. I can't call anyone as the call centres are now closed  can anyone help? I've bee  with virgin for over 10 years and never had an issue. 

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Re: Internet down

Hi,
Have you managed to resolve this yet? If not I might be able to help - can you send me a personal message; hover over my name and select send message.
Retro-Tech


Here to help! I'm a technician helping out whilst working from home. Find out more