Hi, not sure what to do. I restarted the hub 3.0 few times and checked if in my area there are issues- there’s not. It has been like that since yesterday and the cable doesn’t seemed damaged to me. Thank you very much
Phone customer services and report the fault. The web site status only reflects outages that affect 1000’s of users, small local issues are not reflected.
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Sorry for your loss of service. I'd like to investigate but I can't find your account. I'll drop you a PM (purple envelope, top right) to confirm additional info.
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