Menu
Reply
Highlighted
  • 4
  • 0
  • 0
clivemd
Joining in
120 Views
Message 1 of 2
Flag for a moderator

Intermittent loss of internet

We’ve been intermittently losing internet for a few days now, via wired and wireless connections. 

The connective checker on my laptop reports a DNS issue. Running the full VM diagnostic check sometimes reports that it thinks the equipment is turned off (obviously it isn’t) and otherwise reports no problem.

Any ideas?

0 Kudos
Reply
  • 5.12K
  • 101
  • 309
Moderator
Moderator
81 Views
Message 2 of 2
Flag for a moderator

Re: Intermittent loss of internet

Hi clivemd

Thanks for posting and I'm very sorry to hear of the problems you have been experiencing.

I've run a check on your connection and there is currently some issues showing with your upstream power levels that may be the cause here. We'll need to arrange an engineer visit to get them adjusted so I'll send you a PM (purple envelope, top right corner) to get this arranged. 

Speak soon


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
Reply