on 01-08-2021 13:48
Hi, I've been having internet drops for about a month (Had VM for 5 or so prior without issue.)
A few days after getting the Hub 3, I bought a Nighthawk Mesh System, which has done great.
The last month, I've been losing connection, though the route doesn't show any error lights, and the Mesh System is connected to itself (If the Hub 3 is off, or is resetting, the Mesh system shows an orange light). The PC however notices the lack of Internet.
I've seen other people have posted logs, here are mine:
Network Log
Time Priority Description
01/08/2021 12:35:56 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/08/2021 12:14:25 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
01/08/2021 11:45:32 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
31/07/2021 09:02:36 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
30/07/2021 15:08:46 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
30/07/2021 15:08:46 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
30/07/2021 01:50:34 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
28/07/2021 16:14:36 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/07/2021 20:57:16 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/07/2021 13:56:33 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
25/07/2021 13:56:33 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
23/07/2021 01:22:2 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/07/2021 01:56:33 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
22/07/2021 01:56:33 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
21/07/2021 10:51:40 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
19/07/2021 01:24:30 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/07/2021 13:56:33 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
18/07/2021 13:56:33 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
15/07/2021 02:37:51 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
15/07/2021 01:56:32 | notice | DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
I also noticed on my Netgear I have a bunch of attempted DOS attacks, fraggle, I think? Probably a separate issue, and I guess the router noticed them? I dunno. Please someone help.
on 01-08-2021 13:48
These didn't fit in the main body:
1 | 291000000 | 5.9 | 38 | 256 qam | 20 |
2 | 139000000 | 6 | 38 | 256 qam | 1 |
3 | 147000000 | 6 | 38 | 256 qam | 2 |
4 | 155000000 | 5.9 | 40 | 256 qam | 3 |
5 | 163000000 | 5.9 | 38 | 256 qam | 4 |
6 | 171000000 | 5.9 | 38 | 256 qam | 5 |
7 | 179000000 | 5.9 | 38 | 256 qam | 6 |
8 | 187000000 | 5.9 | 38 | 256 qam | 7 |
9 | 195000000 | 5.9 | 38 | 256 qam | 8 |
10 | 203000000 | 6 | 38 | 256 qam | 9 |
11 | 211000000 | 5.8 | 38 | 256 qam | 10 |
12 | 219000000 | 5.9 | 38 | 256 qam | 11 |
13 | 227000000 | 6 | 38 | 256 qam | 12 |
14 | 235000000 | 5.9 | 38 | 256 qam | 13 |
15 | 243000000 | 5.9 | 38 | 256 qam | 14 |
16 | 251000000 | 5.9 | 38 | 256 qam | 15 |
17 | 259000000 | 5.8 | 38 | 256 qam | 16 |
18 | 267000000 | 5.9 | 38 | 256 qam | 17 |
19 | 275000000 | 5.6 | 38 | 256 qam | 18 |
20 | 283000000 | 5.8 | 38 | 256 qam | 19 |
21 | 299000000 | 5.8 | 38 | 256 qam | 21 |
22 | 307000000 | 5.5 | 38 | 256 qam | 22 |
23 | 315000000 | 5.5 | 38 | 256 qam | 23 |
24 | 323000000 | 5.8 | 37 | 256 qam | 24 |
1 | Locked | 38.9 | 5 | 0 |
2 | Locked | 38.6 | 6 | 0 |
3 | Locked | 38.9 | 5 | 0 |
4 | Locked | 40.3 | 6 | 0 |
5 | Locked | 38.9 | 5 | 0 |
6 | Locked | 38.9 | 0 | 0 |
7 | Locked | 38.9 | 3 | 0 |
8 | Locked | 38.6 | 6 | 0 |
9 | Locked | 38.9 | 4 | 0 |
10 | Locked | 38.9 | 5 | 0 |
11 | Locked | 38.6 | 4 | 0 |
12 | Locked | 38.6 | 6 | 0 |
13 | Locked | 38.9 | 3 | 0 |
14 | Locked | 38.6 | 6 | 0 |
15 | Locked | 38.6 | 5 | 0 |
16 | Locked | 38.9 | 3 | 0 |
17 | Locked | 38.6 | 4 | 0 |
18 | Locked | 38.6 | 5 | 0 |
19 | Locked | 38.9 | 5 | 0 |
20 | Locked | 38.9 | 4 | 0 |
21 | Locked | 38.9 | 12 | 0 |
22 | Locked | 38.9 | 4 | 0 |
23 | Locked | 38.6 | 6 | 0 |
24 | Locked | 37.6 | 5 | 0 |
Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 46199937 | 47.3 | 5120 | 64 qam | 3 |
2 | 32599961 | 47.3 | 5120 | 64 qam | 5 |
3 | 39399949 | 47.3 | 5120 | 64 qam | 4 |
4 | 53700058 | 47.3 | 5120 | 64 qam | 2 |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
on 03-08-2021 14:01
Hi @basuru,
Welcome to our Community Forums! Thank you for your post and I'm sorry to hear that you're experiencing some intermittent internet drops!
I can understand that this must be very frustrating to you and your family.
I was able to locate your account on our system through the details you provided on the forums and I can see that you have been in touch with the team already!
Please keep us updated on your technician visit and let us know if you need any further help! 🙂
Thanks!