I was suppose to be connected on the 16th July Friday, but the engineer said I have no wire to my house.
He told me to contact customer service to get a different engineer out to put a cable in. The messaged me saying they will do this on 5th August which is 3-4 weeks away I have no internet or phone line in my home.
This is absolutely ridiculous how can I be disconnected for nearly a month. I called them and all they said was there is nothing we can do. I have kids and I own my iqn business and work from home but how can I make a living if I have no internet in my home. I cannot work anywhere else. This is disgusting we do not live in an age where we are disconnected from internet or landline. This is going to lose me lots of business and how am i suppose to pay a bill if I have no income as there is no way of me getting on the internet at home.
I also have kids and half term is coming they will be at home with no entertainment.
Someone help!