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fllegend
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Installation rescheduled

Hi I signed up last Sat 30 August and received a text tonight saying the original install date of 4 Sep has been pushed back to 19 Sep. I logged on to my account and rescheduled to 16 Sep (earliest available) but can see two dates there - what does this mean?

vm 3 sep 2020.PNG

 

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Z92
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Re: Installation rescheduled

The first is the cable pull, but I'd ignore that as it's likely to change. 

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fllegend
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Re: Installation rescheduled

I had NTL for TV and broadband a long long time ago, maybe 2002, 2003 kind of time, and still have a phone jack inside the house from then. I've taken broadband only this time round with VM, will the old NTL infrastructure still be of any use at all?

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Alex_RM
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Re: Installation rescheduled

Hi fllegend,

 

Thanks for posting 🙂

 

I'm sorry for the late reply, If there is any issue with the current cabling the construction team would be able to get this sorted prior to installation- if this is the case you would be notified.

 

Alex_Rm

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