on 17-10-2021 17:46
Hello, I’ve been sent a start up kit with my hub in saying I need to plug the red banded cable into the virgin wall socket like above, howeve I don’t have one in my property. How can I speak to someone about getting one installed?
thank you
georgia
Answered! Go to Answer
on 17-10-2021 19:18
on 17-10-2021 19:18
on 17-10-2021 21:30
not all installs have an internal box
start outside and look for the external wall box - 6" square ish usually on wall facing road or pavement - brown or grey usually - follow any cables that come from it and go inside - if there are non look inside opposite external box as they may just have drilled through wall - as said it may just be a cable rather than an internal wall box
if you find a cable you need one of these to attach the cable that came with the quick start kit
https://www.diy.com/departments/tristar-data-cable-coupler/571706_BQ.prd