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Installation - issues self install

Alina66
Joining in

on ‎23-01-2024 16:03

I ordered virgin media broadband and while setting up i could not install it.Upon researching,i have found out that it is not compatible with open reach..What should i do now?I am confused.

 

 

[MOD EDIT: Subject title changed for clarity]

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎24-01-2024 15:34

If you ordered a quick start  VM installation - then they know the property has had a VM service previously.  Its possible the internal cables have been removed when OR came in.

Call the Pre-installation and delivery team on 0800 052 1734 and book a Tech install


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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