3 weeks ago
Hi my next installation date is 5 of May (3rd time)
And nobody updating on it
Everytime they say it will be done
Plz help otherwise I will have no other option to leave virgin media
Why do you think it won't be done?
What update are you waiting for?
If they are waiting for a contractor, then until the contractor updates the progress there is no update to give.
2 weeks ago
Thanks for posting back on here and sorry to hear you're experiencing some issues.
I will pop you over a PM so we can look at the account together to get this sorted for you if you don't mind 🙂
Please keep an eye out for my PM
Sasha - Forum Team
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