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Installation day

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JDYates
Joining in

on ‎25-10-2022 11:25

Hi,

during the installation of virgin broadband will I still be able to connect to my old internet if I have not yet cancelled it?

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RedAndWhite
On our wavelength

‎25-10-2022 11:32 - edited ‎25-10-2022 11:34

Yes, VM installing their service(s) shouldn't affect the service(s) on your BT/openreach line, so if you really wanted to you could have VM alongside another non-cable provider.

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RedAndWhite
On our wavelength

‎25-10-2022 11:32 - edited ‎25-10-2022 11:34

Yes, VM installing their service(s) shouldn't affect the service(s) on your BT/openreach line, so if you really wanted to you could have VM alongside another non-cable provider.

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Tudor
Very Insightful Person
Very Insightful Person
In response to RedAndWhite

on ‎25-10-2022 11:51

VM install their own cables. If you can, it’s always best to have an overlap with your old ISP in case of any unforeseen problems with the VM installation. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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