on 06-12-2021 17:39
I want to know when my installation date is I ordered service had a confirmation email then had to send prove of address council tax bill and my birth certificate nothing bck about a installation date I did what they sed and still nuffin
[MOD EDIT: Subject title changed for clarity]
06-12-2021 17:54 - edited 06-12-2021 17:55
Hi there
Please let me take a look into this.
I'll pop over a private message to take a few details.
Thanks
Christy
on 07-12-2021 13:40
I still haven't receive a reply about my order they had proof was suppose to be booked for today still don't know when services are getting install why are virgin media ignoring me I've emailed them no reply either someone was suppose to get bck to me yesterday nothing just want to know what's going on ay to much to ask been waiting ages
on 07-12-2021 13:46
You should avoid multi-posting the same question and in 'Community Natter' you are unlikely to get a reply from the forum team.
@Christy_D offered to send you a PM on your original topic
https://community.virginmedia.com/t5/QuickStart-set-up-and/Installation-date/m-p/4881305
you should reply on there to avoid any future confusion in replies.
on 09-12-2021 15:19
Good afternoon Lilly_May2013.
Thank you for reaching out to use once again.
Have you managed to receive your PM from @Christy_D?
Kind regards,
Zak_M