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Andyc81
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Installation date change online

Hi everyone 

I have just signed up a few hours ago and the best date given to me online during signing up (when I would be home) was 9th January. 

I had a look in my online account after setting it up and there was an option to change installation date. I looked in there and there were appointments for Wednesday 30th December which suits me better. 

Unfortunately, it just keeps saying it doesn’t recognise my order every time I try. I went on web chat to ask but they were pretty unhelpful really. Seems once they have you signed up that’s their job done. 

Has anyone else had this issue?

Thanks

Andy

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