Hi, I have my installation today between 1 - 6 pm. I have tried to contact Virgin to find out if the engineers are actually coming as they need to install both a phone and new broadband line.
I have been told they cannot give me any information or more accurate time for installation. What a pain. Its nearly 4pm now, how likely is it that an engineer will still come out to me, I mean how long does this installation take, and how on earth are they going to run a new wire in the dark outside. makes no sense!